Basic Support

The following IS covered with our 60-Day Support Plans

• Basic Tech Support is complete, "hand-held", comprehensive Tech Support
• Basic Tech Support covers all Digital/Analog Stations, CO lines, My Tel Pros SIP Trunks**, T1/PRI, Vmail, & (LAN) IP phones
• Basic Tech Support covers most phone system applications, programming, and troubleshooting

• Basic Tech Support covers programming for My Tel Pros SIP Trunks only**, T1/PRI’s (that are NI2), and the Vmail to Email applications
• Basic Tech Support DOES NOT COVER troubleshooting any applications due to network or ISP equipment, and or carrier issues (See PAYGo® Advanced Applications Coverage Prices)
• All Other Applications (See PAYGo® Advanced Applications Coverage Prices)
• Basic Tech Support only covers SIP Trunks purchased from My Tel Pros